Very clear communication and planning (also with the printer). Information I needed could be easily found on your website. Only thing to improve would be that sometimes I felt the work was done a bit sloppy, e.g. figures inserted on wrong place (multiple times), symbols not inserted correctly etc. I can understand this happens in the process, but I didn’t expect to have to re-read the thesis so many times to correct all the mistakes. I’m happy I wasn’t in a hurry and had enough time before my defense, but otherwise I’d have been annoyed with this. But again, I’m very happy with the result, would definitely recommend you to colleagues.